Frequently asked
QUESTIONS

   

Our guests are welcome to check in at 3:00p EST the day of the reservation. Check out time is 12:00p EST.

Unfortunately, we do not allow pets at Elmhyrst. Please email us regarding service animals.

The property is not the best fit for families with young children as it includes a lot of the original furniture, decorations and art that are fragile in nature.

Peak season spans between June and September while off-season is between October and May. The rates vary between seasons.

Free cancellation until 30 days before check-in: refund of Security Deposit and 100% of the Rental Amount.
Less than 30 but more than 14 days before check-in: refund of Security Deposit and 75% of the Rental Amount.
Less than 14 days but more than 24 hours before check-in: refund of Security Deposit and 50% of the Rental Amount.
Less than 24 hours before check-in: refund of Security Deposit and 0% of the Rental Amount.